What is BPM?

In the current rapidly evolving business landscape, efficiency in processes has become extremely critical. Managing people & processes for enabling actionable outcomes and agility has become a business imperative.

Business Process Management Solutions are those technology driven solutions that help organizations drive above changes through digitization and automation. The solutions provide tangible business benefits in terms of enhanced efficiency, compliance & governance, end to end visibility, quick turnaround, and most importantly customer delight.

Advantages of BPM


With BPM, you have complete flexibility on process change management with minimal cost implications


Process improvements such as eliminating bottlenecks, streamlined process flow, and removal of duplicate & redundant steps

Compliance & Governance

Eliminate red tape in organizations and allow visibility to both internal and external stakeholders on the information flow in compliance with guidelines.


With ever evolving business processes, teams need to regularly adapt and change. This adaptation can be achieved with BPM while maintaining managerial oversight.

What Industries are benefitting from BPM?


Being a heavily regulated sector, Insurance requires massive amounts of paperwork. Further, today’s connected customers expect communication through the entire process – something that can be a competitive edge


Being another heavily regulated sector, finance generally deals with high volume of customers who need pre-defined set of services at specific points of their journey


The mandate to complete processes in a coherent and consistent order can lead to major inefficiencies. And for these reasons, government-related departments and units stand to cash in on BPM revolution

Information Technology

Agile delivery model driven IT teams can benefit significantly from workflow software that enables them to deliver projects in sprints with opportunity to trigger alerts when certain conditions are met.

BPM driving Digital Transformation

Present day customers are digitally empowered and have ready access to online resources for an organization’s products and services. Therefore, businesses need to be flexible to handle such omnichannel requirements. Cutting edge BPM solutions bring this to life. BPM goes hand-in-hand with digital transformation and is no longer considered a standalone project by business heads.

To maximise the impact of your digital transformation by adopting BPM solutions, contact IMC Tech today and learn more about our solutions